Essence and Culture

Sabesp’s purpose is to connect people to a better future, delivering essential services with excellence and a strong commitment to health and the environment. Our dream is to become the global leader in basic sanitation, driving a more sustainable society and generating robust, long-term value for our shareholders.
To achieve this dream, we have defined strategic paths that guide our journey:

  • Universal access to service
  • Customer satisfaction
  • Stakeholder understanding and support
  • Safety, resilience, and quality of products and services
  • Social and environmental engagement with communities
  • Innovation and digital transformation
  • Business efficiency
  • Excellence in regulatory management
  • People development
  • Development of new businesses

These paths are supported by our core values, which guide the behavior of every Sabesp employee:

We deliver results with purpose

We act with an ownership mindset

We collaborate with transparency

We care for our customers

We recognize those who make things happen

We are guided by ethics and safety